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Engaged employees drive better business results

Consulting

Engagement

Engagement

Engagement is the social contract in action. The demonstration of how you will support your employees in achieving their goals at work and in life. The art behind delivering the right message to the right people in the right way at the right time.

Our award-winning communications and engagement team, working alongside the pensions and benefits communication experts of Concert, a Buck company, are dedicated to strengthening the bond between you and your employees. Our combined communications and engagement teams work to identify your needs, understand your culture and stakeholders, assess your population demographics and behaviours using robust data analytics, establish goals and objectives, and develop a communication and engagement plan that we then help you to put into action. And we’re committed to measuring our success in achieving the goals that are imperative for you.

Solutions

Strategic workshops

Hosting a strategic workshop with your key stakeholders is a great way to gain alignment before you dive into your next big initiative or complex project. We can help you ensure all parties understand and agree to the objectives, desired outcomes, and time and resources required for success.

Employee communications

Considered and carefully planned communications with your employees are essential to building a good relationship. Our experienced consultants deliver a rich mix of content, information, and creativity to ensure that, whatever your benefits message, it’s delivered in a way that really connects with your people.

Branding

A recognisable and integrated approach to communications is the basis for success and understanding. We create unifying internal brands that grab the attention of your employees and members, and drive actions aligned with your values, perceptions, and overall objectives.

Employee value proposition strategy

An effective employee value proposition helps improve employee engagement. We’ll work with you to create an EVP that illustrates your commitment to your employees by capturing the features, attributes, benefits, and opportunities available when someone joins and stays with your organisation.

Technical communications excellence

With extensive experience in the articulation of complex pension and benefits topics to a broad range of demographics, Concert, a Buck company, brings creativity and best-in-class technical thinking to your project to ensure maximum member engagement is achieved, whatever the communication challenge.

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Resources

Case study: BT digital strategy

How the BT pension scheme implemented a new digital strategy to engage its membership.

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For additional insights on our communications and engagement expertise in action, check out our latest thinking.

For access to our latest pensions news and analysis, register here.

Blog

Diversity and inclusion

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Test your communication early to achieve the best results

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Adding explainer videos to boost member engagement

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Case study

Prudential contribution calculator

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Blog

Gamification time for pensions?

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Designing pension comms to pack a punch

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Case study

Royal Mail expression of wish

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Blog

Navigating a changing landscape – annuities

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Blog

Millennials are driving interest in sustainable investment

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