Quality administration combined with expert strategic support
Orion+ not only delivers exemplary transactional administration but also gives you access to clean member records and expert resources that support liability management and other strategic exercises. And our separate, well-resourced, dedicated teams ensure there’s never a conflict between the two, so we can deliver on all your objectives.
By putting the needs of the member front and centre, we deliver a high-quality service across the board, whilst ensuring your scheme remains on track, including:
- A robust, member-focused service model, with minimal hand offs
- Very high automation levels, integrated workflow, and standardised processes
- Experienced administrators that members speak directly to; no call centres
- Expertise with the most complex pension, DB, DC, hybrid, and cash balance schemes
- Specialist finance, technology, and project teams so your administrators can focus on the member experience
Our proprietary workflow system provides your administration team with the process flow, scheme documentation, and quality controls to deliver an enhanced member-focused experience. And dashboards, clear reporting, and an intuitive user interface all combine to ensure we work through your scheme activity efficiently and effectively.